We are the shop of the future whose goal is to transform the way our customers think about car care. From the moment you walk through our sunlit and inviting lobby you will see and feel the difference. Our team is ASE Certified but it doesn’t stop there. We have invested in the latest automotive technology. We have the onsite computer diagnostics to complete advanced digital inspections for every vehicle make and model. To ensure we can resolve any automotive issue e have modern tools and access to countless repair archives and databases. We keep you updated by your preference of text or email, so you don’t have to sit waiting by the phone all day. We are a green automotive shop who recycles cardboard, tire, paper, metal parts, antifreeze, oil, and more. We are a proud member of our local and global community. We sponsor several local baseball teams and support a long list of non-profits—including a Mechanic-trade school in Haiti and the local homeless shelters Carpenter’s Shelter.
I am new to VA and typically take my car exclusively to the dealership, but in an effort to branch out I tried Auto Stop. I had the best costumer service. Everyone was friendly and knowledgeable and answered my questions. The owner went above and beyond to show me things on my car I was curious about such as the condition on my brakes and rotors. If you are in need of servicing your vehicle, I highly recommend you check out Auto Stop. Oh yeah, the price here was much more affordable than the cost at the dealer!
For anyone looking for honest and professional service, then this is the place to go. Got to meet Tom before he headed to the other shop (even gave me a ride to my job). David was exceptional from our initial conversation until I picked up my car.
Honesty is hard to find when it comes to getting work done on your car, but you can trust you'll find it here. Thanks much!!!
Brought my car in for my state inspection last minute after work on the last day of the month. They serviced me right away and even stayed late to finish my car! Great customer service AND they were cool with me bringing my dog in the waiting room.
As a woman, I’ve had many experiences in auto shops where I feel objectified, taken advantage of financially, or talked down to. All the staff at autozone were fantastic, the prices are reasonable and upfront, and I feel super comfortable coming back. 10/10 would recommend :)
Excellent service. Great customer service. They don’t try to push you to buy/change extra things that aren’t needed. Alex was very helpful and kind. I highly recommend this place!
PS - I love how they always have hot coffee and snacks for their customers :)
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