We are the shop of the future whose goal is to transform the way our customers think about car care. From the moment you walk through our sunlit and inviting lobby you will see and feel the difference. Our team is ASE Certified but it doesn’t stop there. We have invested in the latest automotive technology. We have the onsite computer diagnostics to complete advanced digital inspections for every vehicle make and model. To ensure we can resolve any automotive issue e have modern tools and access to countless repair archives and databases. We keep you updated by your preference of text or email, so you don’t have to sit waiting by the phone all day. We are a green automotive shop who recycles cardboard, tire, paper, metal parts, antifreeze, oil, and more. We are a proud member of our local and global community. We sponsor several local baseball teams and support a long list of non-profits—including a Mechanic-trade school in Haiti and the local homeless shelters Carpenter’s Shelter.
Incredible set of guys who do hard work with a smile and sense of humor. Richard is the epitome of customer service and kindness. Highly highly recommend for transparency, communication and cost.
STEPHANIE JO KOCER
6 Stars. Quality, Value, Professionalism and Punctuality. This is one great business that I will continue to support. I worked with James & Richard to receive an emissions inspection and oil change, but they performed a courtesy check for additional issues if needed. They provided honest and realistic "Now" and "Future" repairs as needed and they surely don't recommend anything you don't NEED. They follow up with an itemized email and go above and beyond in their service, even after the f... Read More
Tom and all the wonderful people at Auto Stop have been taking care of my cars for more than 20 years. They have helped me out in so many ways, including coming to my house to jump my car today ... and at no charge! It was such a kind thing to do during these horrible times. James was fantastic, as is everyone I have ever had the pleasure to work with at Auto Stop. For regular work, they are incredibly patient, explaining every detail to me, so that I understand the work and the charges. ... Read More
I visited auto stop for an oil change and had an awesome experience. They go the extra mile with customer service, provide customers with a detailed handout (with pictures) from their vehicle inspection so you can see what may or may not need attention, and they won’t pressure you into getting any work done that isn’t urgently needed. Highly recommend!!
I dropped by for a second opinion. Richard was extremely courteous and kept me updated and my vehicles status throughout the service. This was my first visit, I will definitely be back for follow on service.
As always a great experience. I only needed Emissions Test and State Inspection but Auto Stop was fast and professional. Have been going to them for years, and will continue
The technicians at the Auto Stop in Falls Church recently repaired our Toyota Four Runner. The problem related to work done earlier which was not done correctly. The Auto Stop technicians fixed the problem completely at no charge and provided a lone vehicle while the work was being done. We have dealt with the Auto Stop for more than 25 years and have always been happy with their work. If there is any problem, the technicians make it right. I recommend them without reservation.
Always a pleasure working with these guys! Service is top notch and they explain what my vehicles issues are instead of just charging me- they even offer loaner vehicles, shuttle rides, or provide Uber if you need to get back to your life! 10/10 would recommend and come back! My red devil Gertrude approves!
Best auto shop in all of the land! Really great group of guys there! Super polite and transparent.
Auto stop has the best service and the staff is friendly, I highly recommend it
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