While the majority of the country is working from home our doctors, nurses, therapists, assistants and administrative staff are on the front lines working to contain the spread of COVID-19 while still caring for the remainder of the sick population. We want to use this opportunity to take care of our health professionals by offering our complimentary vehicle pick up & drop off service in addition to extending a 10% discount off all services performed. Our digital inspections keep you updated throughout the day and our ability to process credit card payments over the phone means you won’t need to leave work.
All of our repairs are backed by a 3 year/36,000 mile nationwide warranty. We can keep you updated on your repairs via your preference of call text or email. Stop by either Auto Stop Arlington or Auto Stop Falls Church any time you are in need of:
My Prius C shut down twice during the same week and and I had to get AAA to jump start it both times. AAA said I needed a new battery (it’s been 7 years). Found Auto Stop on Yelp and they accommodated me same day. When they checked the battery in my car, they said it was fine and didn’t need to be replaced. They charged it up and off I went. They were right–my car has been driving smoothly with no battery hiccups. The great thing is, they were honest about it and didn’t try to push a sale w… Read More
Been going to this location for a while now. They are happy to take you back and so you can see the issues they provide a quote for. They also stood by their 36 month warranty on repairs when I had an issue with an engine mount that returned.
Best shop in town! Excellent service and fair prices. Always willing to take as much time as needed to answer questions, discuss details and get the job done right!
I had a issue with my truck and the service manager made sure it was fixed. Thought is was done and the issue was still. He was very apologetic and said he would take care of me. He ended up replacing 3 sensors on my truck and didnt even charge me extra for them. I would recommend this place to anyone.
I don’t usually write reviews, but they went above and beyond today. This will sound bad at first, but stick with me to the end.
I tried to get an oil change at another place and they told me that they couldn’t do it because whoever changed it last sealed it and that the screw was likely stripped. He showed me the blue substance and told me I needed to go back to the place that changed my oil last.
The oil change before that was at Auto Stop so I went – like 15 mins before they closed – a… Read More
Never lived in the DMV area and this was the first and only spot I go to for my car.
You can create your appointment online to drop off your car (obviously).
Then they send you an email of which technician is working on your car and who the person managing all the numbers is. I actually really appreciate that.
Then in their email it break down what they recommend to get fixed and pictures to actually show you proof of what part needs to be fixed or replaced.
Never had a place like this! I… Read More
Steve (front desk) is very pleasant and really knowledgeable with regards to the automotive field. My box van is tall and they could accommodate it, which is a total bonus in my book! They swapped out some tires, easy peezy. The shop also diagnosed a leak, showed me the culprit and provided a quote for repair. I would definitely recommend.
Antonio De Campos
The service is ALWAYS AWESOME!! The staff is extremely friendly, customer-focused, fair, honest and timely in their service. I couldn’t be happier with the service I have received from them over the past two years and I couldn’t recommend them any more than to say I trust them implicitly with the care of my car.
Can’t recommend this place enough. The service and customer experience was terrific. Staff is awesome and seemed to genuinely care about me understanding the process, costs and next steps of repair/work. Awesome team here and Steve (GM) was friendly and beyond helpful. Thanks a ton!
Pretty great, as far as independent mechanics go. They’re able to send you detailed invoices, with pictures, before performing work. Even with a laundry list of items to work on, they’re able to get everything done same-day. They stand behind their work, too – they installed a sensor that ended up being defective, and ate the cost to diagnose and replace it. And they don’t seem to really push work that’s not mechanically necessary – for instance, if your brake pads still have sufficient life … Read More