Auto Stop Arlington
3808 S. Four Mile Run Dr, Arlington, VA 22206
Mon-Fri: 8am-6pm • Saturday: 8am-3pmSchedule Service
or Come See Us in Auto Stop Falls Church
I had a issue with my truck and the service manager made sure it was fixed. Thought is was done and the issue was still. He was very apologetic and said he would take care of me. He ended up replacing 3 sensors on my truck and didnt even charge me extra for them. I would recommend this place to anyone.
I don't usually write reviews, but they went above and beyond today. This will sound bad at first, but stick with me to the end. I tried to get an oil change at another place and they told me that they couldn't do it because whoever changed it last sealed it and that the screw was likely stripped. He showed me the blue substance and told me I needed to go back to the place that changed my oil last. The oil change before that was at Auto Stop so I went - like 15 mins before they closed - a... Read More
Never lived in the DMV area and this was the first and only spot I go to for my car. You can create your appointment online to drop off your car (obviously). Then they send you an email of which technician is working on your car and who the person managing all the numbers is. I actually really appreciate that. Then in their email it break down what they recommend to get fixed and pictures to actually show you proof of what part needs to be fixed or replaced. Never had a place like this! I... Read More
Steve (front desk) is very pleasant and really knowledgeable with regards to the automotive field. My box van is tall and they could accommodate it, which is a total bonus in my book! They swapped out some tires, easy peezy. The shop also diagnosed a leak, showed me the culprit and provided a quote for repair. I would definitely recommend.
Antonio De Campos
The service is ALWAYS AWESOME!! The staff is extremely friendly, customer-focused, fair, honest and timely in their service. I couldn’t be happier with the service I have received from them over the past two years and I couldn’t recommend them any more than to say I trust them implicitly with the care of my car.
Can’t recommend this place enough. The service and customer experience was terrific. Staff is awesome and seemed to genuinely care about me understanding the process, costs and next steps of repair/work. Awesome team here and Steve (GM) was friendly and beyond helpful. Thanks a ton!
Pretty great, as far as independent mechanics go. They're able to send you detailed invoices, with pictures, before performing work. Even with a laundry list of items to work on, they're able to get everything done same-day. They stand behind their work, too - they installed a sensor that ended up being defective, and ate the cost to diagnose and replace it. And they don't seem to really push work that's not mechanically necessary - for instance, if your brake pads still have sufficient life ... Read More
The people at this shop actually care about your problem and will go the extra mile to show you the respect that you expect to receive. They always give you the facts without the sales pitch. The difference in customer service between this shop and nearly every dealership I've dealt with is night and day. They even have ordered a free Lyft ride to get me back home in the event I needed to drop off my vehicle. Every time I have picked up my car after service they hand out a free candy gift bag... Read More
I'm pretty sure I already left a review for Auto Stop, and leaving another just incase! These guys have been a hero to me. I was having a lot of trouble with my Subaru and a mysterious issue, but they were able to solve it and where so patient! I'm grateful for their service. I'm a loyal customer and will continue to only take my car there.
This is my second time visiting Auto Stop Arlington and Richard, the general manager has been so courteous and professional both times. First time was about a year ago when I suspected an exhaust leak in my 2009 BMW M3. Richard took my car in, put it up on the lift and inspected the exhaust with myself and one of the mechanics. We concluded that exhaust has no issues/leaks and Richard didn't charge me dime for the time he spent investigating! Then today, remembering this great experience wi... Read More
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