Auto Stop Falls Church
5635 Leesburg Pike, Falls Church, VA 22041
Mon-Fri: 8am-6pm • Saturday: 8am-3pmSchedule Service
or Come See Us in Auto Stop Arlington
Auto Stop opened its first location in Northern Virginia in 1995, and our second shop Auto Stop Falls Church shortly after. Our continued growth is due to our integrity-driven approach to automotive repairs. We are consistently one of the highest rated shops in the area for both the quality of our mechanics and our fair prices. Our shop founder, Tom Lapham, started out providing mobile maintenance and repairs out of a fully stocked van. This business model only lasted a few months, as the referrals started pouring in. Soon he was renting an individual bay out of a shop, and shortly after he opened his first shop in nearby Arlington. Walk-ins are welcome for quick service and you can wait in our sunlit and lobby that’s equipped with free Wi-Fi. If we need your vehicle for the day we minimize your inconvenience by providing a free loaner car, free shuttle, or afterhours drop-off and pick-up. While your car is in the shop, we keep you updated via email or text.
We are a family owned and operated shop who understands how nerve-wracking and inconvenient it can be to take your vehicle to the shop, which is why we make it as easy as possible. Our ASE Certified technicians take the time to listen to your maintenance and repair needs, then get to work performing a full diagnostic and visual inspection. You’ll never feel pressured to complete a repair and you can rest assured that our prices are both competitive and fair. Many of our customers choose Auto Stop Falls Church as their trusted dealership alternative. Our quality is equal or better than your dealer, our prices are lower, and you never have to wonder if you really needed the work that was performed. We have the advanced computers, diagnostics, databases, and tools to ensure we can complete work on absolutely any make or model, including hybrids. All of our work is backed by a 36 months/36,000 miles nationwide warranty. Even if you move to a new state we still have you covered!
Staying on top of your preventive maintenance is the best way to minimize your lifelong mechanic expenses, extend the lifecycle of your vehicle, and protect your investment so that you can get maximum trade in or sale value. The Auto Stop Falls Church provides all factory scheduled maintenance and can create a custom maintenance scheduled for those who commute or drive full-time. Walk-ins are always welcome!
Been going to this location for a while now. They are happy to take you back and so you can see the issues they provide a quote for. They also stood by their 36 month warranty on repairs when I had an issue with an engine mount that returned.
Best shop in town! Excellent service and fair prices. Always willing to take as much time as needed to answer questions, discuss details and get the job done right!
I had a issue with my truck and the service manager made sure it was fixed. Thought is was done and the issue was still. He was very apologetic and said he would take care of me. He ended up replacing 3 sensors on my truck and didnt even charge me extra for them. I would recommend this place to anyone.
I don't usually write reviews, but they went above and beyond today. This will sound bad at first, but stick with me to the end. I tried to get an oil change at another place and they told me that they couldn't do it because whoever changed it last sealed it and that the screw was likely stripped. He showed me the blue substance and told me I needed to go back to the place that changed my oil last. The oil change before that was at Auto Stop so I went - like 15 mins before they closed - a... Read More
Never lived in the DMV area and this was the first and only spot I go to for my car. You can create your appointment online to drop off your car (obviously). Then they send you an email of which technician is working on your car and who the person managing all the numbers is. I actually really appreciate that. Then in their email it break down what they recommend to get fixed and pictures to actually show you proof of what part needs to be fixed or replaced. Never had a place like this! I... Read More
Steve (front desk) is very pleasant and really knowledgeable with regards to the automotive field. My box van is tall and they could accommodate it, which is a total bonus in my book! They swapped out some tires, easy peezy. The shop also diagnosed a leak, showed me the culprit and provided a quote for repair. I would definitely recommend.
Antonio De Campos
The service is ALWAYS AWESOME!! The staff is extremely friendly, customer-focused, fair, honest and timely in their service. I couldn’t be happier with the service I have received from them over the past two years and I couldn’t recommend them any more than to say I trust them implicitly with the care of my car.
Can’t recommend this place enough. The service and customer experience was terrific. Staff is awesome and seemed to genuinely care about me understanding the process, costs and next steps of repair/work. Awesome team here and Steve (GM) was friendly and beyond helpful. Thanks a ton!
Pretty great, as far as independent mechanics go. They're able to send you detailed invoices, with pictures, before performing work. Even with a laundry list of items to work on, they're able to get everything done same-day. They stand behind their work, too - they installed a sensor that ended up being defective, and ate the cost to diagnose and replace it. And they don't seem to really push work that's not mechanically necessary - for instance, if your brake pads still have sufficient life ... Read More
The people at this shop actually care about your problem and will go the extra mile to show you the respect that you expect to receive. They always give you the facts without the sales pitch. The difference in customer service between this shop and nearly every dealership I've dealt with is night and day. They even have ordered a free Lyft ride to get me back home in the event I needed to drop off my vehicle. Every time I have picked up my car after service they hand out a free candy gift bag... Read More
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